FAQs

• Can I change column mappings after the file is imported?
• Can I change my transaction ID or apply the Smart Splitter after the file is imported?
• Can I delete a chart of accounts file?
• Can I delete an engagement?
• Can MindBridge analyze PDF documents?
• Check and generate reports in MindBridge Academy
• FAQ: Client Direct Connection Request
• FAQ: Direct connectors
• FAQ: File manager
• FAQ: General ledger import
• FAQ: Supported languages
• How are balances presented in an interim analysis on the Financial statements dashboard?
• How can I export the list of suspicious keywords?
• How do I adjust my column data?
• How do I assess unbalanced transactions?
• How do I change my level of access?
• How do I delete a chart of accounts?
• How do I grant or change user access in an organization?
• How do I run an analysis with multiple subsidiaries or entities?
• How long can I keep an engagement?
• I was invited, but can't sign in
• Is there a maximum number of engagements?
• My data is too big to fit in one Excel file, can I import multiple files?
• My invitation link expired, can I get a new one?
• My login token has expired
• Troubleshooting issues with a CCH account grouping import
• What can I do when my Amounts or Debits and Credits do not balance when importing a general ledger?
• What data columns do I need for my general ledger imports?
• What does "mark as normal" actually mean?
• What happens if I don't import Opening Balance files for prior periods?
• See all 45 articles