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My login token has expired

Article author
Jonathon Plowman-Samson
  • Updated

Summary

After receiving the account invitation email, you are given a 7-day window to activate your account. If someone tries to activate their account after the 7-day window has expired, they will receive a notification that their login token has expired.

Learn what to do when your login token is expired.


Resolution

Contact your Admin to request a new login token.

If you do not know who your MindBridge Admin is, contact the Customer Support team. 


Anything else on your mind?
Log in to MindBridge to chat with us, submit a request, or reach out to your assigned Customer Success Manager.

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