Summary

After receiving the account invitation email, you are given a 7-day window to activate your account. If someone tries to activate their account after the 7-day window has expired, they will receive a notification that their login token has expired.

Learn what to do when your login token is expired.

Resolution

Contact your Admin to request a new login token.

If you do not know who your MindBridge Admin is, contact the Customer Support team. 

Anything else on your mind?

Head over to the community with your thoughts and inquiries! You can also chat with us, or, submit a request for further assistance.