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Change your email address

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Learn how to change the email address MindBridge uses to communicate with you.

Note: Changing an email address is only available to users who do not use Single Sign-On ("SSO"). If you are using an SSO like Google or Microsoft, and want to change your email address, your App Admin or User Admin must re-invite you using the new desired email address.

Go to your user profile

  1. Open the MindBridge sidebar ( Sidebar_open-close_icon.svg ).
  2. Select your name, located at the bottom of the sidebar.
  3. Select Your Account.
    You will be taken to your user profile ("My Account") where you can see the tenants you have access to and your account preferences.

Change your email address

  1. Select Edit in line with your email address.
  2. Enter the new email address.
  3. Enter your current password.
  4. When you are satisfied, Update your profile.
  5. When you receive the activation email from MindBridge, select Activate new username/email in the email.
  6. Select Sign in with new username/email to sign back into MindBridge with your new credentials.
    You will receive an email confirming that you have successfully changed your email address.

Anything else on your mind? Chat with us or submit a request for further assistance.

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