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Invite new users

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Summary

Learn how to invite new users to a MindBridge tenant.


Configuration details

You must be an App Admin or User Admin to invite new users to a tenant.


Go to the Admin settings

  1. Open the MindBridge sidebar.
  2. Select Admin (third option from the bottom).
    You will go to the User Management tab. Users within your MindBridge tenant are listed here.


Inviting a user

  1. Select Invite User.
    A pop-up window appears.
  2. In the Email text field, enter the user's email address.
    T
    o add more than one user at a time, select Add email to add a new text field.
    Use the
    X to remove added fields.
  3. Use the System Role menu to select the level of access the user will have.
  4. When you are satisfied, Send invitations.
    You will be notified when the invitations have been sent.

Admin_-_Invite_user_-_New_role_options.gif

Tip: To invite a large number of users, select Bulk Add Users to import up to 250 email addresses. All emails must be separated by commas.

New users will receive an invitation email asking them to set up their password. To learn more about the process from the perspective of a user, read Create your account.

Note: If your organization plans to use Single Sign-On (SSO), the user must be invited with their exact email address and not an alias.
Note: The login token provided in the invitation email will expire after 7 days. After this time, an Admin must issue a new invitation.

Anything else on your mind?

Head over to the community with your thoughts and inquiries! You can also chat with us, or, submit a request for further assistance.

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