Uncommon data import errors

Summary

Learn how to resolve internal processing errors that may occur while running the analysis.

 

Symptom

One of the following error codes appears when attempting to run an analysis:

MBER1177, MBER1179, MBER2400, MBER2401, MBER2402, MBER2403, MBER2404, MBER2405, MBER2406, MBER2407, MBER2408, MBER2409, MBER2410, MBER2411, MBER2412, MBER2413, MBER2414, MBER2415, MBER2416, MBER2417, MBER2418, MBER2419, MBER2420, MBER2421, MBER2422, MBER2423, MBER2424.

 

Resolution

First, try re-importing the data. After 3 attempts, MindBridge will automatically log a support ticket, and the Customer Support team will reach out to help you resolve the issue.

For immediate assistance, access:

• Live chat assistance
• In-app technical support, or
• Contact your Customer Value Architect
   

Anything else on your mind? Chat with us or submit a request for further assistance.